25-2192: Subject Matter Expert (SME)- Linthicum, MD
Job ID#: 25-2192
Location: Linthicum, MD
Who We Are:
Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we’ve served as trusted advisors supporting our client base within the commercial, federal, and state and local markets.
What We Do:
At our very core, we’re a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions.
What You’ll Do:
Navitas is seeking a highly experienced Subject Matter Expert (SME) to support modernization efforts across statewide agile development teams. The SME will provide leadership, policy insight, and domain expertise in health and human services (HHS) programs including SNAP, TANF, Medicaid, Child Support, and Integrated Eligibility Systems (IES). This role is embedded within cross-functional teams and serves as a strategic liaison between technical architects, product owners, state agencies, and policy stakeholders.
Responsibilities will include but are not limited to:
- Translate complex public policy and program rules into actionable technical and business strategies.
- Lead cross-functional design sessions involving technical architects, data teams, product owners, and business SMEs.
- Define and validate functional and non-functional requirements for system modernization.
- Guide the planning and documentation of modernization roadmaps, including solution blueprints, impact assessments, and product roadmaps.
- Structure and review data flows involving eligibility determination, benefit issuance, and external reporting.
- Coordinate with QA, Security, and DevOps teams to ensure alignment with performance, accessibility (508), and HIPAA standards.
- Represent delivery teams in planning and design sessions with agency leaders, stakeholders, and policy experts.
- Support and review implementation of business rules engines from a compliance and program integrity perspective.
- Facilitate communication between technical teams and agency representatives, ensuring shared understanding of solution design.
- Guide the design of solution architecture to ensure alignment with business objectives, compliance mandates, and technology standards.
- Interpret federal and state policy documentation into decision logic and business rules for implementation.
- Identify solution gaps, risks, and integration points across legacy and modern platforms.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field. (Master’s degree preferred)
- 7+ years of experience in the IT field.
- 5+ years of specialized experience directly related to the subject matter area.
- 10+ years in public sector technology, with deep exposure to HHS programs and regulatory environments.
- 5+ years working directly with state or federal eligibility systems, system modernization, or cross-program solutions.
- Proven expertise in SNAP, TANF, Medicaid, Child Support, or IES program environments.
- Familiarity with modern tech stacks including Java, .NET, Corticon, PostgreSQL/Aurora, AWS, and Informatica.
- Skilled in documenting functional requirements, user stories, and system interaction diagrams.
- Strong understanding of modular architecture, rules-based systems, SOA, and data governance.
- Ability to manage stakeholder relationships, interpret policy, and advocate for viable technical solutions.
- Excellent written and verbal communication skills, capable of translating complex topics for non-technical audiences.
Equal Employer/Veterans/Disabled
Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources.
Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas.