Navitas Business Consulting

26-2249: Conversational AI Developer - Hyderabad, India

Hyderabad, Telangana, India
Full Time
Experienced
Conversational AI Developer / Chatbot Developer- Microsoft Foundry 

Job ID#: 26-2249

Location: Hyderabad, India

Who We Are:
Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we’ve served as trusted advisors supporting our client base within the commercial, federal, and state and local markets.

What We Do:
At our very core, we’re a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions.

What we Need: 
We are seeking a skilled Conversational AI Developer to design, build, and optimize intelligent chatbot and virtual assistant solutions. In this role you will bridge the gap between cutting-edge large language model (LLM) capabilities and real-world business applications, delivering seamless, human-like interactions across multiple platforms and channels.

Key Responsibilities

   Design & Development

  • Architect and develop conversational AI solutions using frameworks such as Lang Chain, Rasa, Dialog flow, Amazon Lex, or Azure Bot Services.
  • Design and implement multi-turn dialogue flows, context management, and state tracking for complex conversational scenarios.
  • Integrate large language models (GPT-4, Claude, Llama, Gemini) via APIs and fine-tune prompt engineering strategies for optimal performance.
  • Build, test, and deploy chatbots across channels including web, mobile, Slack, Microsoft Teams, WhatsApp, and voice platforms.
AI/NLP Engineering
  • Develop and maintain intent classification, entity recognition (NER), and dialogue management pipelines.
  • Apply RAG (Retrieval-Augmented Generation) patterns and vector database integrations (Pinecone, Weaviate, Chroma DB) to ground LLM responses in enterprise knowledge.
  • Implement guardrails, content moderation, and safety layers to ensure compliant and on-brand AI responses.
  • Continuously evaluate and improve model accuracy, latency, hallucination rates, and user satisfaction metrics.
  • Integration & Deployment
  • Integrate chatbot solutions with enterprise systems including CRMs, ERPs, ticketing platforms, and internal knowledge bases via RESTful APIs and webhooks.
  • Deploy and manage chatbot infrastructure on cloud platforms (AWS, Azure, GCP) using containerization (Docker/Kubernetes).
  • Implement CI/CD pipelines for automated testing and deployment of conversational AI updates.
  • Analytics & Optimization
  • Monitor and analyze conversation logs, session metrics, fallback rates, and user feedback to drive iterative improvements.
  • Collaborate with UX and product teams to design intuitive conversational experiences aligned with user needs.
  • Produce clear technical documentation, runbooks, and training materials for stakeholders.

  Required Qualifications

   Education & Experience
  • Bachelor’s degree in Computer Science, Artificial Intelligence, Linguistics, or a related field; master’s preferred.
  • 3+ years of experience developing and deploying production-grade chatbot or conversational AI solutions.
  • Demonstrable portfolio of conversational AI projects with measurable business outcomes.
   Technical Skills
  • Proficiency in Python; experience with JavaScript/Node.js a plus.
  • Hands-on experience with NLP libraries: spaCy, Hugging Face Transformers, NLTK, or similar.
  • Expertise in at least one conversational AI platform: Dialog flow CX, Rasa Pro, Amazon Lex, or Azure Bot Framework.
  • Hands-on experience with Microsoft Azure AI Foundry (formerly Azure AI Studio) includes model deployment, prompt flow authoring, and AI hub project management.
  • Experience with LLM orchestration frameworks: Lang Chain, Llama Index, Semantic Kernel.
  • Familiarity with vector databases and embedding models for semantic search and RAG architectures.
  • Working knowledge of cloud services (AWS Lambda, Azure Functions, GCP Cloud Run) and containerization.

  Preferred Qualifications
  • Experience with voice AI platforms (Amazon Alexa, Google Assistant, Nuance, or Twilio Voice).
  • Microsoft Certified: Azure AI Engineer Associate or equivalent Azure AI Foundry certification.
  • Knowledge of RLHF (Reinforcement Learning from Human Feedback) and model fine-tuning techniques.
  • Familiarity with observability tools: Lang Smith, Weights & Biases, or Arize AI.
  • Understanding of GDPR, CCPA, and AI ethics frameworks applicable to conversational systems.

  Core Competencies
  • Strong problem-solving and systems-thinking skills with attention to edge cases.
  • Excellent communication skills to translate AI concepts for non-technical stakeholders.
  • Collaborative mindset with ability to work cross-functionally with product, design, and data teams.
  • Self-motivated learner who stays current with the rapidly evolving AI landscape.

Equal Employer/Veterans/Disabled

Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources.

Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*